Check Your Accounts Often

One of the best ways to detect fraudulent activity on your accounts is to check them frequently. Make a habit to check your Online Banking account once per day to make sure all of the transactions posted are authorized. If you notice fraudulent activity, report it to Launch CU immediately. If you make a lot of online purchases it is especially important for you to make sure your account was charged properly and that your account is not being used to make other purchases.

Create Difficult Passwords

Online Banking safety starts with creating strong passwords. Do not create passwords that someone could easily guess. For instance, do not use your birthday, anniversary date, initials, pet’s name, child’s name, phone number, etc. Anything that someone could easily find out about you should be off limits. Highly consider using a password that includes upper and lower case letters, as well as a mix of alpha, numeric, and special characters. (Special characters would include symbols such as: !, @, $,%, etc.).

Change Your Passwords Frequently

Make sure to change your password at least once a month. This will help to eliminate the chance of someone gaining access to your account.

Use A Unique Password

Ideally, every online account  should have a different password. That way someone is not able to access all of your accounts should one of your passwords become compromised. Make sure you do not store your passwords somewhere they can be easily found such as your purse, wallet, etc. Make sure that you keep your passwords in a locked drawer or other place where the general public does not have access to.

Do Not Login Using Public Wi-Fi

Do not login to Online Banking using unsecured public or private Wi-Fi. Only access Online Banking when you have a secure connection established. Utilizing public Wi-Fi at an airport, hotel, coffee shop, or mall can provide scammers with an open door to your personal and financial information.

Check For The Lock

Always make sure that you are utilizing Launch CU’s Online Banking site. To check, make sure that the URL reads https:// rather than http://. The “s” indicates that the site is encrypted and is secure. You may also notice a small lock icon right before the URL. This also indicates that the site is encrypted. As a rule of thumb, never make a purchase or provide your personal information on a site that is not encrypted.

Protect Your Computer

Make sure that you have anti-virus protection software on your computer and that your firewall is turned on. This will make you less vulnerable to any type of virus that could be downloaded onto your computer.

Watch Out For Phishing Attacks

Launch CU will NEVER send you an email asking you to enter your Online Banking User ID and password in order to keep your account active or unlocked. If you ever receive an email like this, do not click on any links, and do not provide this information. Please call us right away to report the malicious email.

ID Phone Scams

Launch CU will never call you to ask that you verify your Online Banking credentials. If you receive this type of phone call, hang up immediately and call us to report the issue.